Quality Assurance

Our global offices retain quality control agents that ensure 100% customer satisfaction.

U.S. Office

18 Cote Ave Unit 13
Goffstown, NH 03045
Phone: (603) 669-0800
Fax: (866) 703-2192

Shanghai Office

Rm. 06, 10/f, Block B,
The Silva Bay Tower
No. 269 Wusong Road,
Shanghai 200080, China

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Frequently Asked Questions

  1. What is the next step?
  2. Can you help with Cad drawings, conceptual prints and the manufacturing of a functional prototype?
  3. Will my product be protected from patent infringement?
  4. Lead times?
  5. Quality manufacturing of my product?


What is the next step?

Your project is ready to run. The most common step is organizing and forwarding as much data as possible. CAD (computer assisted designs), prints, drawings, functional prototypes (product samples) are all helpful tools in assisting us to better serve your product. Our Program Managers will guide you through all the details in sourcing your conceptual designs or existing industrial/OEM products to the global, manufacturing arena.

Details including Product collaboration, material costs, freight (taxes, tarrifs, duties), sample run, QC inspections, lead time expectancies, and production runs are just a few of the project parameters discussed.

Upon contacting Feature Products we will analyze your product needs, mitigate risk with current market conditions and lay down the most appropriate path in manufacturing your product.

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Can you help with Cad drawings, conceptual prints and the manufacturing of a functional prototype?

Yes. Our staff is equipped to perform all and any of the above tasks. Our team can transform your conceptual ideas into a functional prototype.

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Will my product be protected from patent infringement?

We are bound to protect all proprietary issues regarding your product. Feature Products also offers a Non-Disclosure contract upon request.

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Lead times?

Depending on the complexity of the product, initial quotes are usually acquired within a seventy-two hour period. First shot samples tend to run in the neighborhood of four weeks.

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Quality manufacturing of my product?

Feature Products has retained the most thorough quality control agents throughout our manufacturing regions. If your ISO, Ppap, UL standards are not met then we pay.

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